- I’m talking to folks about a new POS this week.
- Kevin Natapow
I get the sense from most clients I talk to that their merchant services provider, especially is they are using an integrated one, have been quite supportive and helpful in making sure they are compliant and have the right equipment. Others?
- I’m waiting for a new “chip reader” to arrive – hopefully before October 2015 so I won’t be liable for any fraud. Although (knock wood) have not had any fraudulent experiences.
- We have been using an EMV terminal in one of our stores for over a year. It takes some getting used to but no biggie. We’ll get one for the other store prior to October. What I am unsure of is what changes to make when a customer doesn’t have a chip card. We’ll probably ask for photo id for non-chip cards and we’ll need to review our security settings for our website. We haven’t talked to our merchant Services provider (Chase Paymentech) yet.
- We use Square on an ipad for credit card processing. The new emv reader is a bit clunky, but works. We paid $20 for the reader. It needs to be charged frequently, and takes some time to “warm up” when we wake up the ipad.
- do you use the square stand?
And does the new reader attach to an existing stand?
Other Canadian retailers: does the EMV business in the US affect us?
- October 2015: The End of the Swipe-and-Sign Credit Card
- We bought an inexpensive stand to hold the ipad. It doesn’t connect to our pos software, which is on a laptop. We use the pos software to ring up the sale, then run the total amount through square if it is a credit card payment.
- love your profile photo — just saw one of those custom bowls when I was on vacation in Rhode Island. Looking into getting some custom Fairfield, CT ones made. Do you get them from Mira?
- Yep. It was really easy. Minimum is only 30.
- We have the Square stand from Apple for our iPad and do the same. (Ring up in QB, put charge through on iPad.) Wonder if our existing stand will work with the EMV reader or if we’re looking at a new stand. Assuming we need to make any change at all.
We’ve all had chip cards for yonks in Canada so most retailers have chip readers with pin numbers, or even just tap. We’re odd man out by having a swipe and sign machine at our store.
- Any apple pay users out there?
- Thanks for that link. This paragraph filled in the blanks for me: “if a merchant is still using the old system, they can still run a transaction with a swipe and a signature. But they will be liable for any fraudulent transactions if the customer has a chip card. And the same goes the other way – if the merchant has a new terminal, but the bank hasn’t issued a chip and PIN card to the customer, the bank would be liable.” Easy peasy.
- My iPad is my POS – the “swiper” plugs into where you would put your headphones! I love how stream lined it is. Worried about a chunky clunky EMV thing!
- we just use the little reader that also works in iphones. We also pre-ordered the emv reader that sits on the counter.
EMV Liability Shift – We’ve Got You Covered | Square
- This is what our stand looks like: http://ecx.images-amazon.com/…/I/71KVdgs8XKL._SL1500_.jpg
- It is SO much better than the little plug into the mic thing. You anchor it to the desk and it pivots around. You enter the transaction on the screen, twirl it around to face the customer (it clicks into place so it’s steady) and they sign.
And it’s got a power cord so the ipad is always charging.
- I haven’t had any problems w/ my swiper in the mic spot. My stand also swivels but I do not have it anchored to the desk. We charge it at the end of each day. I have even taken it w/ me to other locations in the store, even outside for “sidewalk sales” and to an offsite event. Can also use phone or another iPad for that too – just have to log into the software.
- Sounds like we have a similar setup
- We didn’t want to drill holes through our sales counter so we fastened the stand to the desk with that white poster gummy stuff. Works a treat. We also didn’t screw the ipad in so we can pop it out to take pics, whatever. We use the regular plug into the mic jobbie for events we go to outside of the shop.
- I’d like to start two new threads: how to post a job opening and POS for Mac users
- I was hoping to ask about Holiday Help!
- Sorry I am late to this thread. I use Lightspeed for my POS. They told me to ask my merchant services (Cayan) about new credit card processing hardware. The only option Cayan gave me is to lease a new machine at $20 a month. Is this a good deal? I don’t like having another monthly expense that would last forever…
- Timely thread for us! We just finished “installing” updated POS to support new Pin Pad, EMV reader. Intuit and Innovative Merchant Services. I gotta say, it should have been a lot easier than it was. The support people were very helpful, although I had to ask lots of questions which I think should have been covered in directions etc. I kept coming up with questions that I didn’t know I needed answers to until I traveled along the “new system road”. I do like Intuit’s 12.O POS system however. We are a small nonprofit. Our clerks are volunteers, so we needed a pretty user-friendly system.
- Kevin Natapow
I have heard about the $20 fee from Lightspeed. Do others have to pay additional fees from their providers? Does QB charge an additional fee or require additional equipment? We were on QB POS 10 when I sold Momentum and although I had my issues with QB POS all in all it was a good system and agree that it is VERY easy to learn for new employees and even has a practice mode that they can use a dummy version of your shops file to play with and not mess up anything in the real company file. We used the integrated merchant services and really liked the ease of transactions, batching, and reporting. QB also has a new cloud based system that a client just tried and DID NOT like at all! It is powered by Revel and really is a Revel system with a QB label on it. So different than anything I have ever seen from QB and I started with QB POS v.5.
- We bought a “package deal” that was on sale from Intuit. It was the “new pin pad reader thing”, Intuit mobile “square”, 12.0 QB software for about $900 including install off our old system. Our merchant processing is bundled into it. Still on the learning curve, but we are progressing. We have not tried the cloud back up. That is asking a lot of a dinosaur.